FAQs

Excel Outdoor Lighting Co.

If you have questions about lighting services for your property, Excel Outdoor Lighting Co has the answer. Please check out these FAQs and give us a call today for additional information!

  • What is included in lighting installations?

    Our comprehensive installation package encompasses durable, weather-resistant light housing materials, high-quality LED lighting systems, and expert installation by our certified technicians. We ensure each installation is carried out with precision, focusing on visual appeal and long-term functionality.

  • How is cost factored?

    We determine your personalized quote based on several crucial elements: your property's size and architectural features, your chosen lighting design and effects, the expected lifespan of our commercial-grade LEDs, the LED concentration per fixture for ideal illumination, and our use of products that meet and exceed industry safety standards.

  • How can I control the lights?

    You'll have full control over your lighting system through the user-friendly Gemstone Lights HUB app. This allows you to design custom patterns, modify colors, establish schedules, and activate seasonal displays from any location.

  • Do you know if I need any specific WiFi?

    Our system is compatible with standard home WiFi networks. While we recommend a stable connection with adequate signal strength at the installation sites for optimal performance, specialized WiFi equipment is typically unnecessary. Additionally, Bluetooth connectivity is available as an alternative.

  • Are the lights replaceable?

    Indeed, each individual light in our system is designed for easy replacement, ensuring long-term maintainability of your lighting setup.